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Are You Our New Assist Organiser?


Are you an excellent communicator, with a passion for supporting working people? Join the HACSU team as a full-time Assist Organiser. 

This is a full-time role with the purpose of providing expert advice and support to HACSU members.

We are seeking a highly motivated and driven team member who can work with the HACSU Assist team to provide support and build relationships with HACSU members.

HACSU Assist is one of the most important teams in the union. It can often be the first and only contact members have with the union. The team provides advice, support and guidance to HACSU members regarding all aspects of their workplace issues.

Reporting to the coordinator of the HACSU Assist team the successful applicant will be responsible for assisting members with their enquiries via telephone and email, which will also require the interpretation of clauses within various Enterprise Agreements. The successful applicant will also need to provide support to the Assist Team from time to time, which may include some administrative duties.

The Assist Organiser will be part of a team of four team members, including the Coordinator. The successful candidate must have strong communication skills and be able to assist members with a warm and friendly attitude and support the HACSU Assist team. 

We are seeking candidates who have a strong understanding of and commitment to the union movement and can confidentially and compassionately speak to members and assist them with their questions. 

They will also be efficient in basic administrative tasks and must also have high level IT skills.

They must also have the ability to be able to read and interpret clauses of Enterprise Agreements, with the assistance of the Assist and Industrial Teams.

The successful candidate will be innovative, sincere and highly committed to delivering a positive member experience.

For more information about the role, please click here to review the position description or go to: