HACSU assist is the first place to go with any issues at work — whether you just have a quick question on wages, or need help with a more complex matter.
The team are available 9am to 5pm, Monday to Friday (excluding public holidays).
Please note during peak times, you may need to leave a voicemail — if so, please state your name, member number (if known), and full phone number clearly so the team can call you back.
HACSU assist is a member-only service, if you are not yet a member please see our non-member policy.
HACSU Membership can help with queries regarding joining, updating your details, any issues regarding membership fees.
Please find current membership fees for 2022/23 here.
You can find the union's rules, including information on resignation, here.
For any queries unrelated to membership, workplace issues, employment advice or member benefits.
Phone: 1300 651 931 or 03 9340 4100
Fax: 03 9650 8122
Address: 7 Grattan St, Carlton, VIC 3053
Postal Address: PO Box 206, Carlton South, VIC 3053
Please note the media team cannot access other teams' inboxes or phone queues, so are unable to help with workplace issues.
Róisín McGee on 0499 221 525 (phone/SMS)