HACSU assist

Need help at work?

Phone: 1300 651 931 or 9340 4100.
Email: [email protected]

HACSU assist is the first place to go with any issues at work — whether you just have a quick question on wages, or need help with a more complex matter. The team are available M-F business hours.

Please note during peak times, you may need to leave a voicemail — if so, please state your name, member number (if known) and full phone number clearly so the team can call you back.

HACSU assist is a member-only service. 

HACSU Membership

Have a question about your membership?

Email: [email protected]

HACSU Membership can help with queries regarding joining, updating your details, any issues regarding membership fees.

Media enquiries

Please note the media team cannot access other teams' inboxes or phone queues, so are unable to help with workplace issues.

Róisín McGee on 0499 221 525 (phone/SMS) 

Email: [email protected]